AccorHotels.Infrastructure.Helpers.Resolution?.Alt © The Mercure Munich City Heart is the flagship for our new Mercure F&B concept in Germany. It’s a simple principle: sampling native high quality wines with excellent tapas, in a setting that’s each trendy and comfy. And there’s a discreet cocktail bar that focuses on gin, to reawaken probably the most demanding of style buds, because the cherry on the cake.

One of the key targets of the revamping of our F&B approach is to create a real area of excellence. We now have strengthened the training given to our teams and their managers, with genuine profession paths, to be able to additional increase the warmth and authenticity of the service and welcome provided in our eating places. We’ve also been revolutionary as regards the recruitment strategies we use in order to attract people with different skills and particular person personalities, for instance by organizing casting periods or allowing each individual to precise their ardour for customer service… including their culinary creativity. In future, our engaging F&B division will be seen as setting the instance for all employers… and for our guests’ taste buds too.

Meals & Beverage is a key ingredient in our hospitality and has always influenced the fame of our addresses. However our environment has modified: new travelers starvation and thirst for ever greater simplicity, excellence and authenticity and are demanding and tasteful in the way in which they choose their addresses. Our aim? To capitalize on our addresses’ excellence, simplicity and authenticity to make them fully-fledged destinations in their own proper. A vital part of metropolis and neighborhood dynamics, whether for vacationers or locals.