One of many key objectives of the revamping of our F&B strategy is to create a real area of excellence. We have strengthened the coaching given to our groups and their managers, with real profession paths, as a way to additional increase the warmth and authenticity of the service and welcome provided in our eating places. Now we have also been modern as regards the recruitment methods we use so as to appeal to folks with completely different skills and individual personalities, for example by organizing casting sessions or permitting every particular person to precise their ardour for customer support… including their culinary creativity. In future, our enticing F&B division might be seen as setting the instance for all employers… and for our friends’ taste buds too.
Food & Beverage is a key ingredient in our hospitality and has all the time influenced the popularity of our addresses. But our environment has modified: new travelers hunger and thirst for ever greater simplicity, excellence and authenticity and are demanding and tasteful in the best way they select their addresses. Our purpose? To capitalize on our addresses’ excellence, simplicity and authenticity to make them absolutely-fledged locations in their own proper. A necessary part of metropolis and group dynamics, whether for travelers or locals.
With a view to meet all these expectations, we undertook to win people over as soon as more with a tempting new Food & Beverage providing, with lovingly prepared new ideas, fitting in with our teams’ sturdy personalities and we reexamined our procurement. Because we have a agency perception: our restaurants and bars will play a key role in the coming years in building a new form of hospitality that generates emotion and highly effective moments.