One of many key targets of the revamping of our F&B method is to create a real space of excellence. We’ve strengthened the coaching given to our groups and their managers, with real career paths, in order to additional increase the heat and authenticity of the service and welcome offered in our restaurants. We’ve got additionally been revolutionary as regards the recruitment methods we use in an effort to attract people with different talents and particular person personalities, for instance by organizing casting sessions or allowing every particular person to express their ardour for customer support… together with their culinary creativity. In future, our attractive F&B division will be seen as setting the example for all employers… and for our guests’ style buds too.
We do not take this subject flippantly. Particularly as F&B represents a not-insignificant proportion of our environmental footprint, notably upstream, on the farming stage, whether when it comes to water consumption or our carbon influence. What is the goal of the Meals” element of PLANET21, our social and environmental responsibility program? To supply our visitors healthy, sustainable meals, whilst eliminating food waste.
The worldwide success of cookery programs is proof of the ever-increasing number of gourmet meals enthusiasts. The public have grow to be actual experts, and demanding specialists at that! Before selecting a venue for lunch or a drink, our company spend a long time perusing on-line evaluations and ratings. They spend less and less time sitting at the table, however are hungry for simplicity, high quality and transparency: they’re involved concerning the provenance of the meals they eat and its affect on their well being.